| Phone number pre-notice required | Phone number pre-notice not required | |
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| Pickup at airport counter | Book by 11am Japan time at least 3 days before pickup |
Book by 11am Japan time at least 2 days before pickup |
| Take delivery by courier |
Internet (Web only price)
Please proceed to the booking page after reading the "Conditions of Use of Equipment" page. |
FAX (Regular price)
・Download an application form here. ・You can also contact our Customer care center by phone (billed call). |
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You will receive confirmation of your booking by email. |
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For pick-up at airport counters
For pick-up at airport counters other than New Chitose
Please come to our counters with your・Passport ・SIM Card (if you rent a Nokia handset) ・3G handset (if you rent a 3G SIM card) For Pick-up at New Chitose Airport counter
Please provide a copy of one of the following items by 2 days prior to the pickup. ・ Contractor's passport ・ Contractor's Japanese driver's license ・ Contractor's Alien registration card issued by a Japanese local government FAX: +81 3 3560 7733 Email: rent@softbank-rental.jp |
For delivery
(charges apply)
You are required to have an address in Japan. We can only deliver the phone to the address listed on your photo ID. Accordingly, we cannot deliver the phone to hotels or business addresses. We take the following documents for your ID. ・ Japanese passport ・ Japanese driver's license ・ Alien registration card issued by the local government |
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Rental phone will be delivered to the designated address. |
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* Please consult the coverage map before rental. No credit will be given for lack of signal or SIM incompatibility.
* We will take a pre-authorization of 40,000Yen per handset/SIMcard from your credit card as security for payment.
* After the booking deadline, you can apply directly at our rental counters.
* Nokia handsets and 3G SIM Cards must be picked up at one of our rental counters in order for us to check SIM compatibility. These equipments are undeliverable.
* With the enactment of the "Act for the Prevention of Illegal Mobile Phone Use", customers are now requested to submit a copy of their passport/Japanese driver's license/Alien registration card as a personal identification document.