*Same-day rentals and returns only.
 | For local use Same-day rental available |
 | For International use Same-day rental available |
 | For local use Pickup reserved devices |
 | For International use Pickup reserved devices |
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 | Return |  | 24 hour return box |  | Prepaid phones available for purchase |  | Prepaid cards available for purchase |
 | Accessories available for purchase |  | UnionPay card can be used for purchase. |  | Credit card payment |  | Pickup counter for corporate contracts |
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Business hours： 7:00-21:00 |
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Business hours： 6:30-21:00 |
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Business hours： 7:00-18:00 |
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Business hours： 7:00-18:00 |
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Business hours： 6:30-23:00 |
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Business hours： 7:30-21:00 |
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Business hours： 7:30-20:30 |
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Business hours： 9:00-18:00 |
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| Coutner | Business hours | Phone | Remarks | |
|---|---|---|---|---|
| New Chitose Airport 2F International Tour Desk A |
10:00-18:00 | Customer Care: 03-3560-7730 10:00-18:00 |
Advanced-booking required. Same-day rentals are not available. |
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| Counter | Business hours | Phone | Address | |
|---|---|---|---|---|
| Tohoku area | SoftBank Sendai Clis Road | 10:00-21:00 | 022-715-9211 | Mabuchi Lala Bldg., 2-4-5 Chuo, Aoba-ku, Sendai-city, Miyagi |
| Tokyo Metropolitan area |
SoftBank Yaesu Chuo Exit | 10:00-21:00 | 03-3284-1170 |
B1 Tokyo Station Yaesu Central Exit, 1-9-1, Marunouchi, Chiyoda-ku, Tokyo |
| SoftBank Omotesandou | 10:00-21:00 | 03-6406-0711 | 1F AL TEKA Bldg., 1-13-9 Jingumae, Shibuya-ku, Tokyo | |
| SoftBank Shibuya | 10:00-21:00 | 03-5459-6625 | Kiyama Bldg., 27-4 Udagawa-cho, Shibuya-ku, Tokyo | |
| SoftBank Roppongi | 10:00-21:00 | 03-5775-5011 | 4-9-7 Roppongi, Minato-ku, Tokyo | |
| SoftBank Yokohama, The Diamond | 10:00-21:00 | 045-324-6671 | 1-4-B1 Minamisaiwai, Nishi-ku, Yokohama, Kanagawa | |
| Tokai area | SoftBank Shizuoka | 10:00-20:00 | 054-273-8361 | 1F Fukao Bldg., 3-1 Tenma-cho, Aoi-ku, Shizuoka-city, Shizuoka |
| SoftBank Nagoya | 10:00-21:00 | 052-957-8050 | Nissei Murase Bldg., 3-25-11 Nishiki, Naka-ku,Nagoya | |
| SoftBank Nagoya Eki-mae | 10:00-20:00 | 052-588-2306 | Level 1, First Horiuchi Bldg, 3-25-9 Meieki, Nakamura-ku, Nagoya | |
| Hokuriku area | SoftBank Kanazawa Katamachi | 10:00-19:00 | 076-265-8811 | 1-3-22 Katamachi, Kanazawa, Ishikawa |
| Kansai area | SoftBank LABI 1 NAMBA | 10:00-22:00 | 06-6649-3220 | 2-11-35 Nambanaka, Naniwa-ku, Osaka-city, Osaka |
| Chugoku area | SoftBank Hiroshima Parco-mae | 10:00-20:00 | 082-544-1115 | 1-13 Hon-dori, Naka-ku, Hiroshima-city, Hiroshima |
| Kyushu area | SoftBank Tenjin Chikagai | 10:00-20:00 | 092-736-5085 | 1-012 Chika, Tenjin 2-chome, Chuo-ku, Fukuoka |
| Counter | Business hours | Address | |
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| GSM Rentafone Pty Ltd. Japan Branch | Business hours 10:00-18:00 (Pickup time 10:00-17:30) Open 7 days a week Phone 03-3560-7730 |
M21 Bldg. 2-2-5 Roppongi Minato-ku, Tokyo
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